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The Outliers Inn

The Outliers Inn is a place where people from all businesses and roles within business can examine goings-ons from different and hopefully humourous perspectives. It’s a place where we can be a lot less serious about ourselves, what we do, what our businesses do, and the manner in which they do it.

Whether you are in finance, sales, logistics, production. operations, human resources. facilities management. information technology – whatever your role might be – business people are always taking themselves too seriously – or are taken too seriously by others. All that ends here.

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  2. Episode 15 - Continuous Improvement Can Kill

Episode 15 - Continuous Improvement Can Kill

Feb 10, 2017

About the Podcast

Topic: Antlerboy and JP talk with Steven Stanton, the author of “Smart Work: Why Organizations Full of Intelligent People Do So Many Dumb Things and What You Can Do About It.” on a surprising theme: how continuous improvement can kill!

Steve's a pioneer of process innovation who has worked for more than thirty years on improving the capability of organisations to transform, including co-authoring, with Dr. Hammer, of the “Reengineering Revolution” (HarperBusiness) and the Harvard Business Review article “How Process Organizations Really Work.”

He talks about how organisations suffer from too much unco-ordinated change, and how we can get back to strategic transformation. Nobody dies.

Hosts: Joseph Paris, Founder of the OpEx Society & The XONITEK Group of Companies
  Benjamin Taylor,  Managing Partner of RedQuadrant.


Guests: Steven Stanton

About Steven: Steven Stanton is the author of “Smart Work: Why Organizations Full of Intelligent People Do So Many Dumb Things and What You Can Do About It.”

He is a pioneer of process innovation. For thirty years his work has been focused on improving the capability of organizations to transform themselves.

Through his consulting, writing, and teaching, Mr. Stanton has participated in the development of many of the most innovative and valuable business ideas of the past ten years such as Business Reengineering, Process Management, and Smart Work, a revolutionary way of creating value.

Mr. Stanton is the co-author, with Dr. Hammer, of the “Reengineering Revolution” (HarperBusiness) and the Harvard Business Review article “How Process Organizations Really Work.”  In addition, he has published many articles on business transformation and as a leading management thinker is frequently cited by national publications such as Fortune, BusinessWeek and CFO Magazine.

He teaches many of FCB Partners’ public courses, in many internal training programs, and at Tecnologico Monterrey, in Mexico.

Mr. Stanton holds an MBA from Harvard and a BA from the Berklee School of Music.