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The Outliers Inn


The Outliers Inn is a place where people from all businesses and roles within business can examine goings-ons from different and hopefully humourous perspectives. It’s a place where we can be a lot less serious about ourselves, what we do, what our businesses do, and the manner in which they do it.

Whether you are in finance, sales, logistics, production. operations, human resources. facilities management. information technology – whatever your role might be – business people are always taking themselves too seriously – or are taken too seriously by others. All that ends here.

It’s a place where respectful irrevernce and self-deprecating humor is the order of the day.
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Oct 26, 2017

Topic: Linus, Sheepddog, Rumplestiltskin, Time Bandits, Musk Ox, Dragonfly, Autolycus. Not secret code, and not the usual macho names for military strategies. In fact, these are some of the 80 'patterns of strategy', in the book by the same name from Patrick Hoverstadt and Lucy Loh, together Fractal Consulting. They discuss how the whole field of approaches business strategy are lacking, and how their new book and 'board game' help organisations across sectors see (and even accept) their strategic position - and grasp possible responses. And then, it's our loyal technician Chuck's birthday. Chuck has to bleep out JP's snoring and Antlerboy's swearing, so we make sure we put in some birthday surprises for him...

Hosts: Joseph Paris, Founder of the OpEx Society & The XONITEK Group of Companies
  Benjamin Taylor,  Managing Partner of RedQuadrant, and Chief Executive of the Public Service Transformation Academy.

Guests: Lucy Loh, Patrick Hoverstadt

Lucy Loh LinkedIn Fractal Consulting Their Book
Patrick Hoverstadt LinkedIn

About Lucy: Lucy has worked as a consultant since 1996 in both public and private sector organisations and in several countries, supporting clients who have complex challenges mainly to do with strategy, organisation design and development, performance and change. She specialises in using systems approaches for analysing and designing organisations, and for development of strategy.   She has developed and used methodologies and tools in several linked areas, including:

  • ·         Business strategy
  • ·         Organisation development
  • ·         Business models
  • ·         Benefits management
  • ·         Portfolio management

  Lucy joined Fractal in 2012 having previously worked as an internal consultant within several FTSE blue chip companies, working on a range of management issues. She has worked for clients including MoD, AstraZeneca, BAE Systems, and the NHS. She has a BA in Engineering Science from Oxford University and her career has spanned business analysis, project management, and consulting. She is a Master Practitioner of Neuro Linguistic Programming with INLPTA and is an accredited trainer of strategic leadership with the Institute of Leadership and Management.  She has written a number of research papers, speaks regularly at conferences and is co-author of a book on a systemic approach to strategy - Patterns of Strategy. About Patrick: Patrick has worked as a consultant since 1995 with organisations in both the private and public sector, mainly on issues to do with organisational structure and change. He specialises in using systems approaches for analysing and designing organisations and work processes. Patrick is a specialist in working with very large complex organisations including whole sectors. He has developed methodologies for several difficult business problems. He has worked on many restructuring projects, analysing structural weaknesses, designing appropriate solutions and practical change plans. Patrick ran an engineering business for 13 years before becoming a consultant. He has written numerous research papers, is a regular keynote speaker at conferences, has contributed to several books on systems, organisation and management, is the author of a book on organisation published by Wiley in 2008 and co-author of a book on a systemic approach to strategy published by Gower in 2017. He chairs SCiO a group of systems practitioners and is a Visiting Research Fellow at Cranfield School of Management.